Month: August 2015

SCCM 2012: WSUS Server version 2.0 SP2 or above is not installed or can not be contacted

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This week I had an issue where I needed to rebuild the WSUS server leveraged by my SCCM 2012 Software Update Point. After uninstalling/reinstalling WSUS from server roles, I downloaded and installed SP2 for WSUS 3.0 since that’s the requirement for SCCM 2012. At this point the normal train of thought would be “I met the requirements, all should be well!”. No. That’s not the case.

SMS_WSUS_CONFIGURATION_MANAGER status query was showing tons of errors including that of “WSUS Server version 2.0 SP2 or above is not installed or can not be contacted”, so were the other WSUS related status queries. Dig, dig, dig! This is the point where the logs come in handy.

Pop open WCM.log in CMTrace and the verbosity is a life saver!

wsus

 

You will notice that, just like with all other SCCM components if there is an issue it will try again every 60 minutes. In this case every 60 minutes it was the same 8 log entries. “Supported WSUS version not found”, but wait — one of the log entries tells you exactly what it’s looking for (wouldn’t that have been nice to know as a prereq?). WSUS 3.0 SP2 + KB2720211 + KB2734608. After these two KB hotfixes are installed, restart the SMS_WSUS_CONFIGURATION_MANAGER (or restart the machine) component and VOILA! Everything starts configuring and processing correctly. I’ll include a link to the two hotfixes below. Happy updating!

 

KB2720211 x64: http://www.microsoft.com/en-us/download/details.aspx?id=29999

KB2734608 x64: http://www.microsoft.com/en-us/download/details.aspx?id=30747

 

I hope I’ve made your day, at least a little bit easier.

Thanks!

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